Who We Are

Our Mission Statement, Values and Objectives

The Mission Statement of Jaffray Care

Jaffray Care works in partnership with people with various abilities and health care needs to ensure they receive a personalised, needs led, support service which is evidence based, outcome driven and promotes rights, independence, choice and inclusion.

Our Values

We Are Inclusive
People are at the heart of everything we do

We Are Caring
We treat everyone with respect, dignity and kindness

We Are a Challenging Organisation
When we see things that aren’t fair, we will campaign with other organisations until we see real change

We See The Person
In our interactions with people with a disability, we consider all of the qualities and characteristics that make them distinctive and unique, not only their impairment or condition

We Set No Limits on Potential
Every person has the right to live their life and work towards their goals without being limited by other people’s expectations or prejudices. We never set limits on a person’s potential

We Believe in Freedom to Choose
Every person with disabilities should have the right to exercise choice and control over all of the decisions that shape their future, including the products, services and support programmes they use

We Believe in Independence and Inclusion
All service developments designed to support disabled people should enable them to become increasingly independent and to live their lives within the community of their choice

We Believe in Everyday Life Equality
We believe that all disabled people should have the same opportunity to education, work, building a home and social life, and access to any location or venue that other people in our society enjoy

Our Objectives

The objective of Jaffray Care is to care for service users today, to enable them to progress in the future.
Therefore, everything we do is geared to thinking ahead and employing ideas and techniques that are not short-term but very much geared to creating better opportunities for tomorrow. By involving service users, representatives, relatives and carers, we can determine a personal care programme to meet needs of each individual.
Jaffray Care believes that people with developmental disabilities have a right to live in ordinary homes in the community: independently, in their family home, in sheltered accommodation or in a staffed residential facility sharing the rights, facilities and privileges of society.
We aim to:
  • Maintain the privacy, dignity and individuality of each resident
  • Respect the residents wishes and their right to personal choice with regard to their daily care and management
  • Provide suitable recreation for each resident, welcoming and encouraging family and friends to participate in the homes’ activities
  • Create a caring and homely atmosphere where the resident feels needed and is able to give a meaningful contribution to their extended family
  • Encourage personal growth, skills development, work related training and leisure interests via our integrated residential and day care package
Our aim is that each service user is empowered to make more informed decisions and participate as fully as possible in the everyday life of the community. From the facilities available to the standard of care provided, quality in every respect is a fundamental aspect of the Jaffray Care philosophy.


To make a referral
or find out about the availability of our accommodation and services,
please contact us on  0121 377 2420  or  lee.hendon@jaffraycare.com

Home » Who We Are

Head Office

Jaffray Care
The White House
39 Jaffray Crescent
Birmingham. B24 8BE
Email: info@jaffraycare.com
Website: www.jaffraycare.com
Phone: 0121 377 2420
Fax: 0121 377 2438


...I have seen that Jaffray is a remarkable organisation, taking care of vulnerable adults. ...the phrase "you raise me up" comes to mind when I think of Jaffray...

Jack Dromey
MP for Birmingham Erdington

...they are the most loveliest people I have ever met and their approach to the clients is commendable. They are a credit to the Jaffray name.

About Jaffray Care staff
A relative of one of our clients