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Tell us what you think………We want you to tell us if we are doing something you like, doing something you don’t like, or you have an idea.

Feedback from the people we support and their families is an important way of us improving the quality of the services we provide at Jaffray Care. NHS England have recently published information from a project they are undertaking called “ASK, LISTEN, DO – Making conversations count” which reinforces the messages our policy gives. We are committed to:

making it easy for people and their families or advocates to give us feedback

  • listening to what it is people are telling us
  • doing something positive about it in good time and telling the person what we are doing to put it right
  • learning from what people tell us to improve the services.
  • You can email us with your thoughts at  Lee.hendon@jaffraycare.com or write to us at

The Whitehouse, 39 Jaffray Crescent, Erdington, Birmingham B248BE

Remember you can help Jaffray Care every time you shop. Just start your online shopping first at easyfundraising.org.uk then shop as normal. Their retailers will then make a small donation to say “thank you”.

 

 

Download the Easyfundraising app or add it to your PC.

Get started – Choose Jaffray Care to support then join for free – Start shopping

Visit retailers and then shop online as normal and Jaffray Care receives free donations.

 

 

Testimonials

...I have seen that Jaffray is a remarkable organisation, taking care of vulnerable adults. ...the phrase "you raise me up" comes to mind when I think of Jaffray...

Jack Dromey
MP for Birmingham Erdington

...they are the most loveliest people I have ever met and their approach to the clients is commendable. They are a credit to the Jaffray name.

About Jaffray Care staff
A relative of one of our clients